Thank you for visiting our website eopus.de and your interest in our company and our offers. Despite careful content control, we do not assume any liability for external links to third-party content, as we have not initiated the transmission of this information, selected the addressee of the transmitted information or selected or changed the transmitted information itself.
The protection of your personal data during collection, processing and use during your visit to our website is an important concern for us and is carried out in accordance with the legal regulations, which you can find out about, for example, under www.bfdi.bund.de.
Hereafter we would like to explain to you which information we collect during your visit to our website and how this information is used:
a) When visiting our website
Every time a customer (or other visitor) accesses our website, information is automatically sent to the server of our website by the Internet browser used on your end device (computer, laptop, tablet, smartphone, etc.). This information is temporarily stored in a so-called log file.
The following data is recorded without your intervention and stored until it is automatically deleted:
- IP address and host name of the Internet connection used by the requesting computer,
- Name of the retrieved file and amount of data transferred, as well as date and time of the retrieval,
- Description of the type of Internet browser used and, if applicable, the operating system of your end device as well as the name of your access provider,
- Location data, including location data from your mobile device. Please note that on most mobile devices, you can control or disable the use of location services in the mobile device's settings menu.
Our legitimate interest in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO to collect the data is based on the following purposes: to ensure smooth connection establishment and convenient use of the website, evaluation of system security and stability as well as for other administrative purposes.
Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.
b) When using our contact form
If you have any questions of any kind, we offer you the option of contacting us using a form provided on our website. For non-support requests, the following information is required as a minimum: Name, address, telephone number, e-mail address, website - so that we know who the request comes from and so that we can answer it. Further details can be provided voluntarily. Existing customers identify themselves by their license number when using the contact form, so that the contact data already known to us by contract can be used for processing/answering.
The data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO on the basis of your voluntarily given consent.
The personal data collected by us for the use of the contact form will be automatically deleted after the completion of your request.
c) When subscribing to our newsletter
If you have explicitly consented in accordance with Art. 6 para. 1 sentence 1 letter a DSGVO, we will use your e-mail address to send you our newsletter on a regular basis. It is possible to unsubscribe at any time, for example via a link at the end of a newsletter. Alternatively, you can unsubscribe at any time by sending us an e-mail (preferably with the subject line: "Unsubscribe Newsletter").
The use of the WEB planner requires communication with an interface (API) provided by us in order to download planner-specific data and to transmit personal data to us in the last step, which is not necessary for testing the WEB planner and is therefore considered voluntary. These are sent to us directly by e-mail for the purpose of a possible contact.
We do not perform any personal tracking. In order to optimize and improve our contents, we completely anonymously record how much attention has been given to each website segment. This is achieved by assigning an incrementally increasing value to the touch or mouse position as well as to the HTML element at that position. Each visitor who points to a specific HTML element increases its value without this increase being attributable in any way to any of these visitors. In addition, the page called, the width of the browser window (due to different display types, e.g. mobile) and the scroll depth are also transmitted.
This function does not store IP addresses, host names, browser details, operating system details, location data or any other information that can be traced to specific individuals.
If you enable "Do Not Track" in your browser, the function explained here will be disabled for you.
Your data will not be transferred to third parties for purposes other than those listed below.
We only share your data with third parties if:
- you have given your explicit consent (Art. 6 para. 1 sentence 1 lit. a DSGVO),
- it is necessary for the processing of contractual relationships with you (Art. 6 para. 1 lit. b DSGVO),
- the disclosure is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data (Art. 6 para. 1 sentence 1 lit. f DSGVO).
In these cases, however, the scope of the transmitted data is limited to the necessary minimum.
Our data protection regulations are in accordance with the applicable data protection regulations and the data is only processed in the Federal Republic of Germany / European Union. A transfer to third countries does not take place and is not intended.
On request, we will gladly inform you whether and which personal data relating to your person are stored (Art. 15 DSGVO), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right of correction, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if not collected by us, and the existence of automated decision making including profiling.
You also have the right to have any incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 DSGVO).
Furthermore, you have the right to demand that we limit the processing of your data, provided that the legal requirements are met (Art. 18 DSGVO).
You have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request that it be transferred to another responsible party (Art. 20 DSGVO).
In addition, you have the so-called "right to be forgotten", i.e. you can demand that we delete your personal data, provided that the legal requirements are met (Art. 17 DSGVO).
Irrespective of this, your personal data will be automatically deleted by us if the purpose for which the data was collected no longer applies or if the data was processed unlawfully.
In accordance with Art. 7 Para. 3 DSGVO, you have the right to revoke your consent to us at any time. As a result, any future data processing based on this consent will be discontinued.
You also have the right to object to the processing of your personal data at any time, provided that a right of objection is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Art. 21 DSGVO).
In the event of infringements of the data protection regulations, you have the option of lodging a complaint with a supervisory authority in accordance with Art. 77 DSGVO.
The data collected will be stored by us for as long as is necessary for the execution of any contracts concluded with us or if you have not exercised your right to deletion or your right to transfer data to another company.
For example, we use so-called session cookies to recognize that you have already visited individual sub-pages of our website within your current session. This serves the basic purpose that our website can distinguish you from other visitors during your current session. For example, your preferred language and the width of your browser window can be associated with your session ID in order to generate the individual pages appropriately according to this information. These session cookies are automatically deleted after you leave our website.
We use temporary cookies, which are stored on your end device for a certain fixed period of time, to optimise user-friendliness. If you visit our website again in order to use our services, certain information will be automatically recognized and integrated into your current session, so that, for example, your selected language will continue to be selected automatically and you will not have to enter your license number again for support requests.
Most browsers automatically accept cookies. If you do not wish us to recognise information about your computer, please set your Internet browser to delete cookies from your computer hard drive, block all cookies or to warn you before a cookie is stored. You can find out how to delete or block cookies in the help and support area of your Internet browser. There you will find instructions on how to find the file or directory where cookies are stored. Please note in any case that completely deactivating cookies may mean that you will not be able to use all the functions of our website.
We use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved according to technological development.
Should you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be completely guaranteed with this method of communication. We therefore recommend that you send us confidential information exclusively through postal mail.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection policy. You can access and print out the current data protection declaration at any time on the website under eopus.de/datenschutz.php.
This privacy information covers the data processing by:
Valdorfer Straße 100
Phone: +49 (0)5733 / 87 116 - 0
Fax: +49 (0)5733 / 87 116 - 29